NEW BORN KIT / HOSPITAL BAG - BASIC

We offer fast and reliable shipping for all our clothing items. Orders are processed within 1–2 business days and shipped via standard delivery, which typically takes 3–5 business days. Express delivery options are also available at checkout to ensure your fashion essentials arrive even sooner. Once your order is dispatched, a tracking number will be provided to monitor the delivery status. While we strive to meet all delivery timelines, occasional delays may occur due to factors beyond our control.

At MomNCute, we uphold strict hygiene and quality standards. For this reason, we do not accept returns for used, worn, washed, or altered clothing. Items must be returned in their original condition with all tags and packaging intact. Returns are only accepted in cases where the product is damaged, defective, or not as ordered, and a return request must be raised within 48 hours of delivery. Once the returned item passes our quality inspection, a refund will be processed using the original payment method. If the item fails to meet our return conditions, the return will be rejected and the item may be sent back.

For any assistance regarding your order, our customer service team is always here to help.

At MomNCute, we maintain a strict quality and hygiene standard for all our clothing products. To ensure fairness and hygiene for all customers, our return policy is outlined below:

No Returns on Used or Worn Items

• not be accepted if items appear used, washed, worn, stained, or damaged in any way.
• All tags and original packaging must remain intact.

We accept returns only if the item:

• unused and unworn.
• 7 days of delivery.
• original tags and packaging.
• Was delivered damaged, defective, or not as ordered.

Return Procedure

• Customer Service team within 7 days of receiving the product to request a return.
• Returns must be shipped back to the provided address at your own expense, unless the product is defective or incorrect.